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Auralis AI is a conversational AI chatbot solution for SaaS companies that automates customer support and pre-sales queries, increasing customer retention and decreasing support costs. It integrates with helpdesks and CRMs, offering multilingual capabilities, 24/7 support, and insights into customer behavior.

Auralis Zap

Auralis AI is a conversational AI chatbot solution for SaaS companies that automates customer support and pre-sales queries, increasing customer retention and decreasing support costs. It integrates with helpdesks and CRMs, offering multilingual capabilities, 24/7 support, and insights into customer behavior.

auralis.ai

Description

Auralis AI

Features:

  • AI-powered chatbot for customer support and pre-sales queries.
  • Instant automation: Handles up to 70% of customer requests, reducing support costs by 50%.
  • Multi-lingual support: Supports over 100 languages.
  • Seamless integration: Works with any helpdesk or CRM system.
  • Customizable prompts: Tailored for specific business needs.
  • Agent handoff: Seamless transfer from AI to human agents for complex issues.
  • Insights dashboard: Provides actionable data on customer behavior and preferences.
  • MLOps: Continuous fine-tuning and optimization of AI models.
  • Data security: Uses AES256 encryption to protect customer data.
  • Scalable solutions: Offers plans tailored for small, medium, and enterprise businesses.

Summary:

Auralis AI is a powerful customer support automation solution that utilizes conversational AI to handle customer inquiries and pre-sales interactions, providing instant, accurate, and consistent support 24/7. It integrates seamlessly with existing helpdesk and CRM systems and offers robust data insights to improve customer experience and optimize business operations.

Description:

Auralis AI is a game-changer for SaaS companies seeking to improve customer support and streamline operations. Its AI-powered chatbot automates up to 70% of customer requests, reducing support costs significantly. This means that your human agents can focus on more complex issues, leading to higher productivity and job satisfaction.

Auralis AI is designed to integrate seamlessly with your existing helpdesk and CRM systems. It also supports over 100 languages, ensuring that your customers receive support in their preferred language.

The platform's robust analytics dashboard provides valuable insights into customer behavior and preferences, allowing you to personalize your services and improve overall customer satisfaction.

Auralis AI also features advanced MLOps capabilities, continuously fine-tuning and optimizing its AI models to ensure that they remain accurate and relevant. The platform prioritizes data security and utilizes AES256 encryption to safeguard sensitive information.

With flexible pricing options tailored for businesses of all sizes, Auralis AI provides a powerful and cost-effective solution for companies seeking to elevate their customer service and unlock significant operational benefits.

Pricing

Pricing Plans:

  • Standard: $1 per successfully resolved conversation - Unlimited responses but pay for only resolved tickets, Works with any helpdesk you already use, Train our AI with your knowledgebase, web data, documents and more, Customized prompts and templating tailored for your use cases, Support via Email
  • Custom: FROM $1 per successfully resolved conversation + One time setup and training fee - Everything in the Standard plan, Integrates with any CRM system you use to track, segment and sync leads, Additionally ingest videos, past helpdesk tickets and other custom data sources, Advanced features like intelligent triage and agent cherry picking, Priority support via email & live chat
  • Enterprise: Contact Us - Engineering and templating support, Real-time, advanced dashboard, 24/7 priority support with dedicated account manager, Continuous MLOps - every 24 hours, Agent cherrypicking, SSO/SAML, Enterprise level governance, On-premise option

Categories

Customer Support AutomationSaaS Affiliate ProgramCustomer Support SolutionsAI-Powered Customer ServiceConversational AISales AutomationCustomer RetentionCustomer AcquisitionSaaS Integrations

Auralis Zap Best Application

Best for SaaS Customer Support: Automate customer support inquiries, reducing response times and support costs while providing 24/7 service.

Best for SaaS Pre-Sales: Engage website visitors and prospects with conversational AI, guiding them through product information and nurturing leads.

Best for Scaling Support Teams: Manage high volumes of customer inquiries efficiently, enabling teams to handle more requests without expanding.

Best for Multi-Lingual Support: Provide consistent, accurate support in multiple languages, catering to a global customer base.

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